Terms and conditions
Search and booking process
During the search process, while checking the availability for each property , please consider some restrictions that may affect the search results: in particular the minimum stay and number of guests.
How to book
You can check the availability of the holiday rentals in two way (1) from the Home Page by clicking the “Check availability” botton after entering the travel dates, location and number of guests. In both cases, you will be directed to a page with all the available apartments on the basis of the input requirements you edited. (2) From the page of one of the listed rental: inserting the dates and number of people and click on ” Check availability”.
To make a booking through the website it is necessary select from our offer a holiday rental, check its availability, all the required data and confirm by clicking on “confirm” botton. To go haead, remember to accept the terms and conditions of use by checking the specific box. At this point you will be directed to the platform PayPal, through which you can pay the deposit (the 30% of the total price). If the operation will be successful, you will receive a confirmation e-mail that is the confirmation that we have received your reservation request (this is not the booking confirmation) and the deposit paid. Subsequently, within 24 hours, you will receive an email as booking confirmation with the model of the agreement (the same that you will beasked to sign at check-in) attached.
Alternatively, you can book by filling out the contact form which you can access by clicking on the button “Ask for information” at the right section of the individual apartments. In this case you will be sent, via e-mail within 24 hours, the instructions for the process of the reservation.You can also write to us through the contact page form.
You can cancel your reservation without additional cost, sending a communication via email or fax, up to 42 days before the date of check-in. In this case we will return the full amount of the deposit paid.
In case of cancellation after this deadline or in case of no-show at check-in by the customer, Edilia vacanze will withhold the full amount of the deposit, without charging other costs.
Payment of the balance and security deposit
The day of the check-in, upon their arrival at the holiday rental, guests must provide the full name of all the occupants, then they sign the agreement (it would be the same received by e-mail at the moment of he booking confirmation), and pay the balance of the amount due for their stay.
It will also be performed an initial inspection of the condition of the property: the deposit of any damage to the property will require a payment of 250.00 euros, which will be returned at the end of the stay, following a inspection of the condition of the property.The Payment of the balance and the deposit can be made by bank checks, cash or credit card, in this case for amounts not exceeding, in total, to EUR 3,000.
Other useful informations
Check in: from 4 PM
Check out: by 10 AM
- Bed linen and towels
- kitchen kit (pots and pans)
- utilities (water, electricity, gas)
- Private parking
- Cleaning of Finale
- Housing allocation for a first welcome: extra virgin olive oil, vinegar, salt, sugar, coffee, micro-filtered mineral water.
- Courtesy line in bathroom
- Weekly change of bed linen and towels (for stays of more than 7 nights)
- Weekly cleaning (for stays of more than 7 nights)
- Any other equipment specified in the individual Realty cards
Rates do not include
The tourist tax of 0,75 euros per person per day (for those over 12 years), up to a maximum of 7 days (5.25 euros) – City of Ragusa – the City Council Resolution no. 84 of 12.16.2014